RuggedRoute is operated by Addictive Media Productions LLC. All payments are processed securely by Stripe; we never see or store your card details. This policy explains how subscriptions, trials, cancellations, and refunds work.

1. RuggedRoute Pro Subscription

• Pricing: $4.99/month or $39.99/year (approximately $3.33/month).
• Free trial: New subscribers receive a 7-day free trial. You are not charged during the trial, and you can cancel any time before it ends at no cost.
• Auto-renewal: After the trial, the subscription renews automatically each billing period until canceled.

2. How to Cancel

• In the Android app or web app at ruggedroutehq.com/app: open Store → Manage Subscription. This opens your Stripe billing portal, where you can cancel, switch plans, or update your payment method.
• Cancellation takes effect at the end of the current billing period — you keep Pro access until then.
• If you cannot access your account, email [email protected] from the address on the account and we will cancel it for you.

3. Refunds

• Subscription charges are not refunded pro-rata when you cancel mid-period; instead, service continues through the period you paid for.
• If you were charged in error (for example, a duplicate charge, or a renewal after you canceled), contact us within 30 days and we will refund it.
• One-time purchases of Nuts & Bolts (in-app currency) and cosmetic items are final and non-refundable, except where required by applicable law, once the currency or item has been delivered to your account.
• Nothing in this policy limits any non-waivable statutory refund rights you may have in your jurisdiction.

4. Price Changes

If we change subscription pricing, existing subscribers get reasonable advance notice, and the new price applies only from your next renewal after the notice period.

5. Contact

Billing questions or refund requests: [email protected]. Please include the email on your RuggedRoute account and the approximate date of the charge.